How We Collect Information

We collect information both actively and passively to provide personalized services.

* Active Collection: We collect your personal information (such as name, contact details, and service requirements) when you submit an inquiry via our website form, subscribe to our newsletter, contact us via email/phone/social media, make a booking, or register for an event.

* Passive Collection: We use analytics tools like Google Analytics and Cookies to gather non-personally identifiable browsing data (e.g., browser type, session duration, pages visited) to optimize our website functionality and services.

Purposes of Using Your InformationYour personal information is used for the following purposes:

* To respond to your requests and fulfill our services.

* To send you newsletters and promotional offers, provided you have given your consent.

* To personalize your future experience with our services.

* For internal service reviews and market research.

Information Sharing and Disclosure

* We do not sell or trade your information for marketing purposes.

* To fulfill our services, we may share necessary information with trusted partners, whose handling of your data is governed by their own privacy policies.

* We may disclose your information if required by law or in response to a valid request from public authorities.

Our Commitment to Information SecurityWe take information security seriously and are certified to the ISO 27001 standard for Information Security Management Systems (ISMS). We implement a range of technical and organizational measures—including encryption, access controls, regular security assessments, and staff training—to protect your information from unauthorized access, disclosure, alteration, or destruction.

Your Rights and Choices

* Marketing Opt-Out: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any WindtheSails marketing email, or by emailing newsletter@windthesails.cn with the email address you wish to remove.

* Access and Correction: You have the right to request access to, correction of, or deletion of your personal information. Please contact us at privacy@windthesails.cn. We may need to verify your identity before processing such requests.

* Data Retention: We retain your data only for as long as necessary to provide you with services or to fulfill the purposes for which it was collected.

Other Important Notices

* Third-Party Links: Our service may contain links to external websites. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies.

* Children's Privacy: We do not specifically market to children under 13. We collect information from children only with verifiable parental consent and solely to fulfill service requirements.

* Policy Updates: We may update this policy from time to time. The revised version will be posted here with an updated revision date.

* Providing Information of Others: If you provide us with personal information of another individual, you are responsible for ensuring you have their consent and that they understand how their information will be used.

7. Contact Us If you have any questions or concerns about this policy, please contact us via:

* Entity: Windthesails Travel Limited

* Address: Unit K, 12/F, Ping An Bank Tower, 181 Shangwu W Road, Wuhan, Hubei, China

* Email: info@windthesails.cn (General Inquiries) /(Privacy-Specific Matters)

* Phone: +86 18302783163 (China) / +1 6175133121 (USA)

This policy was last revised onJanuary 15, 2026.

1. How We Collect Information

We collect information both actively and passively to provide personalized services.

* Active Collection: We collect your personal information (such as name, contact details, and service requirements) when you submit an inquiry via our website form, subscribe to our newsletter, contact us via email/phone/social media, make a booking, or register for an event.

* Passive Collection: We use analytics tools like Google Analytics and Cookies to gather non-personally identifiable browsing data (e.g., browser type, session duration, pages visited) to optimize our website functionality and services.

2. Purposes of Using Your InformationYour personal information is used for the following purposes:

* To respond to your requests and fulfill our services.

* To send you newsletters and promotional offers, provided you have given your consent.

* To personalize your future experience with our services.

* For internal service reviews and market research.

3. Information Sharing and Disclosure

* We do not sell or trade your information for marketing purposes.

* To fulfill our services, we may share necessary information with trusted partners, whose handling of your data is governed by their own privacy policies.

* We may disclose your information if required by law or in response to a valid request from public authorities.

4. Our Commitment to Information SecurityWe take information security seriously and are certified to the ISO 27001 standard for Information Security Management Systems (ISMS). We implement a range of technical and organizational measures—including encryption, access controls, regular security assessments, and staff training—to protect your information from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights and Choices

* Marketing Opt-Out: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any WindtheSails marketing email, or by emailing newsletter@windthesails.cn with the email address(es) you wish to remove.

* Access and Correction: You have the right to request access to, correction of, or deletion of your personal information. Please contact us at privacy@windthesails.cn. We may need to verify your identity before processing such requests.

* Data Retention: We retain your data only for as long as necessary to provide you with services or to fulfill the purposes for which it was collected.

6. Other Important Notices

* Third-Party Links: Our service may contain links to external websites. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies.

* Children's Privacy: We do not specifically market to children under 13. We collect information from children only with verifiable parental consent and solely to fulfill service requirements.

* Policy Updates: We may update this policy from time to time. The revised version will be posted here with an updated revision date.

* Providing Information of Others: If you provide us with personal information of another individual, you are responsible for ensuring you have their consent and that they understand how their information will be used.

7. Contact UsIf you have any questions or concerns about this policy, please contact us via:

* Entity: Windthesails Travel Limited

* Address: Unit K, 12/F, Ping An Bank Tower, 181 Shangwu W Road, Wuhan, Hubei, China

* Email: info@windthesails.cn (General Inquiries) /(Privacy-Specific Matters)

* Phone: +86 18302783163 (China) / +1 6175133121 (USA)

This policy was last revised onJanuary 15, 2026.